Customer service
Automation area
Channel
Sector
One assistant, multiple channels: how Carrefour automated customer service at scale
Automation area
Customer service
Channel
Voicebot
Web Chatbot
Sector
Retail
How an airport chatbot’s migration to LLM pushed automation to 98%
Automation area
Customer service
Channel
Messenger
Web Chatbot
Sector
Tourism & transport
Biedronka – how Poland’s largest retail chain is revolutionizing customer service
Automation area
Customer service
Enterprise
Channel
Messenger
WhatsApp
Sector
FMCG
From text to voice: how NEXERA revolutionized customer service with chatbots and voicebots
Automation area
Customer service
Channel
Voicebot
Web Chatbot
Sector
Smart City
From 24/7 global demands to 60% time savings: KODA & GAMIVO’s chatbot success
Automation area
Customer service
Channel
Web Chatbot
Sector
e-commerce
Customer service automation in the DISCOVERY group – chatbots for Player.pl and TVN24 GO
Automation area
Customer service
Enterprise
Channel
Messenger
Sector
Media & Lifestyle