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    All-in-one solution for business automation

    Automate routine tasks, freeing up your team to focus on strategic activities and more complex issues. Streamline workflows, reduce operational costs and achieve more, with less effort.
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    Measurable impact

    88%
    of queries solved
    by our chatbots

    60%
    of returning
    users

    24 Hrs
    to implement a
    fully functional
    chatbot

    Ensuring effective responses to our audience’s concerns has always been a top priority. Introducing chatbots in collaboration with KODA.AI marks a natural evolution in our service offerings.

    Grzegorz Przywara
    Customer Care Director – TVN

    Conversational AI Assistant

    Chatbots serve as smart assistants, virtual salespeople, and automated consultants across industries. They excel in streamlining processes that require rapid information exchange, enhancing efficiency in customer service, sales, and internal operations.

    By providing instant, 24/7 support and personalized interactions, good chatbots can significantly boost customer satisfaction and operational productivity.

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    Power up your interactions

    By automating both internal and external processes, our enterprise chatbot solutions ensure seamless communication with employees, business partners, and customers alike.

    One bot – multiple channels

    Discover the power of omnichannel communication. Our platform empowers you to effortlessly design and deploy custom chatbots across platforms. Meet your audience on their terms and transform every touchpoint into an opportunity.

    Integrations
    A graphic depicting a concept of chat automation, showcasing integrations such as popular messaging platforms, work platforms, mobile operating systems, web and phone channels.

    Success stories

    Companies using chatbots are industry leaders. Want to join them? We automate communication and business processes using intelligent chatbot assistants to help you stay ahead of the competition.

    mother and daughter grocery shopping

    Biedronka – how Poland’s largest retail chain is revolutionizing customer service

    Discover how Poland’s largest retail chain leveraged chatbots to handle over 50% of customer questions automatically while enabling their team to focus on what matters most.
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    6 500
    conversations monthly
    50K
    messages exchanged monthly
    100K
    users served

    Player.pl – chatbot for customer service, fully integrated with Salesforce

    Player is a VOD service attracting up to 7 million viewers monthly. The platform offers its customers the latest blockbusters, classic movies, series, and popular TV shows.
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    5 000
    messages sent daily
    4 minutes
    avarage conversation time
    55%
    independently
    solved cases

    Biedronka’s chatbot serves 70,000+ polish employees

    Biedronka, retail giant, employs over 70,000 staff across its stores. Daily, these employees seek answers to numerous queries in both Polish and Ukrainian.
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    111.000
    conversations in 1 year
    32.000
    employees use multilingual chatbot
    72%
    of cases solved independently

    From text to voice: how NEXERA revolutionized customer service with chatbots and voicebots

    Dual-channel AI support: web chatbot and voicebot offers seamless assistance online while featuring address recognition capabilities for phone inquiries.
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    1 milion
    messages exchanged in first year
    50K
    handled conversations
    70%
    correctly recognized addresses

    Numbers speak larger than words

    The KODA Platform delivers comprehensive performance analytics for your AI-powered automation.

    While standard chatbot KPIs like message count, user numbers, session duration, and traffic sources are essential, intelligent chat analytics can provide deeper insights.

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    Image describing chatbot performance metrics. The icons represent conversation topics, human handovers, and user satisfaction.

    From data to action

    Incorporate KODA’s insights into your existing analytics, enabling more comprehensive reporting and visualization.

    Looker Studio

    Gain actionable insights into your chatbots and voicebots performance.

    Power BI

    Visualize your chatbots & voicebots statistics with PowerBI integration.

    Tableau

    Unlock the full potential of your AI data with Tableau’s integration.
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