All-in-one solution for business automation

Automate routine tasks, freeing up your team to focus on strategic activities and more complex issues. Streamline workflows, reduce operational costs and achieve more, with less effort.

Measurable impact

88%
of queries solved
by our chatbots

60%
of returning
users

24 Hrs
to implement a
fully functional
chatbot

Ensuring effective responses to our audience’s concerns has always been a top priority. Introducing chatbots in collaboration with KODA.AI marks a natural evolution in our service offerings.

Grzegorz Przywara
Customer Care Director – TVN

Conversational AI Assistant

Chatbots serve as smart assistants, virtual salespeople, and automated consultants across industries. They excel in streamlining processes that require rapid information exchange, enhancing efficiency in customer service, sales, and internal operations.

By providing instant, 24/7 support and personalized interactions, good chatbots can significantly boost customer satisfaction and operational productivity.

A digital illustration of a cube-shaped structure made up of many smaller cubes representing AI models.

Power up your interactions

By automating both internal and external processes, our enterprise chatbot solutions ensure seamless communication with employees, business partners, and customers alike.

One bot – multiple channels

Discover the power of omnichannel communication. Our platform empowers you to effortlessly design and deploy custom chatbots across platforms. Meet your audience on their terms and transform every touchpoint into an opportunity.

A graphic depicting a concept of chat automation, showcasing integrations such as popular messaging platforms, work platforms, mobile operating systems, web and phone channels.

Success stories

Companies using chatbots are industry leaders. Want to join them? We automate communication and business processes using intelligent chatbot assistants to help you stay ahead of the competition.

mother and daughter grocery shopping

Biedronka – how Poland’s largest retail chain is revolutionizing customer service

Discover how Poland’s largest retail chain leveraged chatbots to handle over 50% of customer questions automatically while enabling their team to focus on what matters most.
6 500
conversations monthly
50K
messages exchanged monthly
100K
users served

Player.pl – chatbot for customer service, fully integrated with Salesforce

Player is a VOD service attracting up to 7 million viewers monthly. The platform offers its customers the latest blockbusters, classic movies, series, and popular TV shows.
5 000
messages sent daily
4 minutes
avarage conversation time
55%
independently
solved cases

Biedronka’s chatbot serves 70,000+ polish employees

Biedronka, retail giant, employs over 70,000 staff across its stores. Daily, these employees seek answers to numerous queries in both Polish and Ukrainian.
111.000
conversations in 1 year
32.000
employees use multilingual chatbot
72%
of cases solved independently

From text to voice: how NEXERA revolutionized customer service with chatbots and voicebots

Dual-channel AI support: web chatbot and voicebot offers seamless assistance online while featuring address recognition capabilities for phone inquiries.
1 milion
messages exchanged in first year
50K
handled conversations
70%
correctly recognized addresses

Numbers speak larger than words

The KODA Platform delivers comprehensive performance analytics for your AI-powered automation.

While standard chatbot KPIs like message count, user numbers, session duration, and traffic sources are essential, intelligent chat analytics can provide deeper insights.

Image describing chatbot performance metrics. The icons represent conversation topics, human handovers, and user satisfaction.

From data to action

Incorporate KODA’s insights into your existing analytics, enabling more comprehensive reporting and visualization.

Looker Studio

Gain actionable insights into your chatbots and voicebots performance.

Power BI

Visualize your chatbots & voicebots statistics with PowerBI integration.

Tableau

Unlock the full potential of your AI data with Tableau’s integration.