AI at your service
Our bots work around the clock, eliminating hotline wait times and taking the pressure off your human agents. They can handle up to 90% of routine inquiries autonomously, saving you time and money. Our expertise and tailored approach guarantee a smooth integration into your business operations.
Chatbots by numbers
90%
of customer
service questions
can be automated
24h
time to implement
fully functional bot
50%
reduction in
customer service
agents’ workload
From our very first meeting, we felt that KODA had a lot of experience and a partner-like approach, and the numerous recommendations only confirmed that it was a good idea to start working together.
Increase your customer service satisfaction
Chatbots and voicebots can autonomously handle up to 90% of standard inquiries. When needed, our platform seamlessly transfers customers to human support. Integrate effortlessly with your existing contact center software or use our direct solution.
Integrate with your contact center solution
Already using customer service software? No problem. Our Platform integrates effortlessly, providing your team with a complete conversation history. Agents can seamlessly step in at any point, using the same familiar tools and interface, ensuring a smooth and uninterrupted customer experience.
KODA Live chat – ease of online conversations
The KODA Platform seamlessly integrates a live chat system, enabling direct human-to-human conversations within the same environment. Even without a dedicated contact center, KODA Live Chat offers robust features like queue management and agent availability tracking to meet your most critical communication needs.
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Why leading companies choose KODA.AI?
Exceptional customer service is your best marketing tool. By personalizing and automating interactions, you empower your customers to find answers quickly, fostering loyalty and driving growth.
Sustainable value
Chatbots and voicebots are strategic investments that mitigate the impact of staff turnover while future-proofing your customer service.
Scalability
Bots can handle unlimited conversations at the same time, effortlessly managing hundreds or thousands of customers at once.
Omnichannel
Chatbots and voicebots are versatile tools, seamlessly operating across multiple communication channels.
Cost reduction
Chatbot interactions can be up to three times more cost-effective than human consultants.
Languages
Our chatbots and voicebots are multilingual, adapting to your customers’ preferred language.
Expert support
Our team assists in the development strategy and the ongoing optimization of conversation scenarios.
Success stories
We automate communication and business processes for the industry leading companies.
