Win clients for life

Operating 24/7, our virtual assistants build engagement and qualify leads significantly reducing the workload on your sales consultants. Leveraging our expertise from over 50 sales and marketing solutions, you can harness the full potential of automation to transform your customer interactions.

The AI advantage

75% of customer questions can be automated

24h time needed to build engaging conversations

1 M conversations with retail clients

We needed a partner specializing in chatbots, with their own technology and advisory skills, not just a tech provider. KODA works flawlessly, which is why we continue to collaborate and expand Komputronik’s chatbot capabilities.

Daria Kowalczyk
Senior e-commerce project manager – Komputronik S.A.

AI-Driven Sales & Marketing

Order Management

Streamline your order management with e-commerce chatbots:

  • Quick order tracking
  • Instant delivery updates
  • Seamless order modifications
  • Effortless return processing

Increase sales

Boost sales with intelligent retail chatbots:

  • Smart product recommendations
  • Offering related products
  • Gift card promotions
  • Tailored subscription offerings

Promotions & Offers

Boost sales and loyalty with AI-powered offers:


  • Targeted coupons and discounts
  • Personalized promotional campaigns
  • Exclusive loyalty rewards

Trusted by

Ease of integration

KODA Platform is able to integrate with many eCommerce platforms with ease.

WooCommerce

Enhance customer experience and increase sales with AI automation.

Magento

Can Magento be improved? Try out our integration & boost your sales.

Shopify

Boost you Shopify sales with AI-powered automation tools.

Success stories

We automate communication and business processes for the industry leading companies.

mother and daughter grocery shopping

Biedronka – how Poland’s largest retail chain is revolutionizing customer service

Discover how Poland’s largest retail chain leveraged chatbots to handle over 50% of customer questions automatically while enabling their team to focus on what matters most.
6 500
conversations monthly
50K
messages exchanged monthly
100K
users served

Player.pl – chatbot for customer service, fully integrated with Salesforce

Player is a VOD service attracting up to 7 million viewers monthly. The platform offers its customers the latest blockbusters, classic movies, series, and popular TV shows.
5 000
messages sent daily
4 minutes
avarage conversation time
55%
independently
solved cases

Biedronka’s chatbot serves 70,000+ polish employees

Biedronka, retail giant, employs over 70,000 staff across its stores. Daily, these employees seek answers to numerous queries in both Polish and Ukrainian.
111.000
conversations in 1 year
32.000
employees use multilingual chatbot
72%
of cases solved independently

From text to voice: how NEXERA revolutionized customer service with chatbots and voicebots

Dual-channel AI support: web chatbot and voicebot offers seamless assistance online while featuring address recognition capabilities for phone inquiries.
1 milion
messages exchanged in first year
50K
handled conversations
70%
correctly recognized addresses