Win clients for life

    Operating 24/7, our virtual assistants build engagement and qualify leads significantly reducing the workload on your sales consultants. Leveraging our expertise from over 50 sales and marketing solutions, you can harness the full potential of automation to transform your customer interactions.

    The AI advantage

    75% of customer questions can be automated

    24h time needed to build engaging conversations

    1 M conversations with retail clients

    We needed a partner specializing in chatbots, with their own technology and advisory skills, not just a tech provider. KODA works flawlessly, which is why we continue to collaborate and expand Komputronik’s chatbot capabilities.

    Daria Kowalczyk
    Senior e-commerce project manager – Komputronik S.A.

    AI-Driven Sales & Marketing

    Order Management

    Streamline your order management with e-commerce chatbots:

    • Quick order tracking
    • Instant delivery updates
    • Seamless order modifications
    • Effortless return processing

    Increase sales

    Boost sales with intelligent retail chatbots:

    • Smart product recommendations
    • Offering related products
    • Gift card promotions
    • Tailored subscription offerings

    Promotions & Offers

    Boost sales and loyalty with AI-powered offers:


    • Targeted coupons and discounts
    • Personalized promotional campaigns
    • Exclusive loyalty rewards

    Trusted by

    Ease of integration

    KODA Platform is able to integrate with many eCommerce platforms with ease.

    WooCommerce

    Enhance customer experience and increase sales with AI automation.

    Magento

    Can Magento be improved? Try out our integration & boost your sales.

    Shopify

    Boost you Shopify sales with AI-powered automation tools.

    Success stories

    We automate communication and business processes for the industry leading companies.

    mother and daughter grocery shopping

    Biedronka – how Poland’s largest retail chain is revolutionizing customer service

    Discover how Poland’s largest retail chain leveraged chatbots to handle over 50% of customer questions automatically while enabling their team to focus on what matters most.
    6 500
    conversations monthly
    50K
    messages exchanged monthly
    100K
    users served

    Player.pl – chatbot for customer service, fully integrated with Salesforce

    Player is a VOD service attracting up to 7 million viewers monthly. The platform offers its customers the latest blockbusters, classic movies, series, and popular TV shows.
    5 000
    messages sent daily
    4 minutes
    avarage conversation time
    55%
    independently
    solved cases

    Biedronka’s chatbot serves 70,000+ polish employees

    Biedronka, retail giant, employs over 70,000 staff across its stores. Daily, these employees seek answers to numerous queries in both Polish and Ukrainian.
    111.000
    conversations in 1 year
    32.000
    employees use multilingual chatbot
    72%
    of cases solved independently

    From text to voice: how NEXERA revolutionized customer service with chatbots and voicebots

    Dual-channel AI support: web chatbot and voicebot offers seamless assistance online while featuring address recognition capabilities for phone inquiries.
    1 milion
    messages exchanged in first year
    50K
    handled conversations
    70%
    correctly recognized addresses