Say hello to streamlined customer service
Our Ticket Automation solution utilizes AI language models to recognize customer intent and tackle your email backlog head-on.
Make sure no messages go unanswered and no customer is left waiting. By automating repetitive tasks, your team can focus on what truly matters.
Customer care reimagined
Streamlined processes
Our Ticket Automation solution leverages Generative AI technology to recognize customer intent and questions, automating responses. Say goodbye to manual handling and hello to streamlined processes that revolutionize your customer service.
Enhanced Accuracy
Our solution ensures unparalleled personalization and accuracy in responses. By combining top-tier LLMs (Large Language Models) with any data source, including internal databases and systems, responses are tailored to each individual inquiry, ensuring relevance and precision.
Flexible implementation
Tailored to fit into your existing customer service solution, we offer two automation variants. Ticket responses can be sent directly to the customer for swift resolution, or routed through your customer service platform for agent review and refinement.
Seamless integration
Easily integrate our solution with your preferred customer service platform. We offer integrations with leading providers like Zendesk, with more integrations such as HubSpot and Thulium coming soon. Need a custom integration? Just let us know, and we’ll make it happen.
