Enhance internal
    communication with chatbots and voicebots

    Every company has its unique communication ecosystem spanning from casual tools like Skype and WhatsApp to sophisticated platforms like Slack, MS Teams, and Jira. Our platform seamlessly integrates with these systems, providing user-friendly, 
low-code solutions to enhance internal communication through advanced chatbots and voicebots.

    Data-driven impact

    70%
    queries automated during the first week

    24h
    time to implement fully functional bot

    93%
    automatically asnwered questions

    Our chatbot “Zosia” makes HR accessible and answers FAQs instantly, saving the HR team time for crucial tasks like employee development. Employees can ask questions anonymously, encouraging them to ask about more senstitive issues. “Zosia” acts as a virtual HR employee, available 24/7 to assist.

    Monika Ścibor-Staniszewska
    Product Owner – Santander Consumer Bank

    Internal chatbots for smarter workplace

    Chatbots are frequently associated with customer service, but effective communication extends beyond customer interactions. Achieving successful internal communication is much easier when there is a smooth flow of information between the company and its employees.

    Transforming internal communication

    Onboarding

    Guide new hires through essential procedures and connect them with key teams and individuals.

    Employee engagement

    Enhancing employee engagement through interactive contests, polls, and initiatives 

    Employee training

    Personalized training programs aligned with specific roles, expertise, and career levels.

    Polls and surveys

    Flexible polling and survey options to gather feedback on any topic, from regular 
check-ins to specific projects.

    Managing requests

    Facilitating requests for equipment, repairs, and supplies.

    Recruitment

    Recruitment and talent development for both new hires and existing employees seeking career advancement.

    Internal FAQ’s

    Providing employees with self-service access to leave balances, and social program details.

    Updates

    Tracking the progress of multiple company cases and projects.

    Information

    Sharing internal company news, product updates etc.

    Trusted by

    The chatbot allowed us to support employees who, for various reasons, would not be able to get help, for example, via a social hotline. It operates quickly, is available 24/7, maintains communication standards, personalizes content, and optimizes work time. This agile tool proved invaluable for company communication during the challenging pandemic times.

    Marcin Rybicki
    Manager ds. komunikacji cyfrowej – Biedronka

    Amplify your solutions with our integrations

    Voicebot

    Automate routine calls and free up your team to focus on high-value tasks.
    Voicebot

    Web widget

    Easily integrate our chatbot into your website, intranet, or any touchscreen device.

    Microsoft Teams

    Enhance team communication and productivity within MS Teams.
    Bots on MS Teams.

    Workplace Chat

    Enhance your team’s collaboration and efficiency through Workplace Chat.

    Slack

    Automate tasks and streamline workflows directly within your Slack workspace.

    Success stories

    We automate communication and business processes for the industry leading companies.

    mother and daughter grocery shopping

    Biedronka – how Poland’s largest retail chain is revolutionizing customer service

    Discover how Poland’s largest retail chain leveraged chatbots to handle over 50% of customer questions automatically while enabling their team to focus on what matters most.
    6 500
    conversations monthly
    50K
    messages exchanged monthly
    100K
    users served

    Player.pl – chatbot for customer service, fully integrated with Salesforce

    Player is a VOD service attracting up to 7 million viewers monthly. The platform offers its customers the latest blockbusters, classic movies, series, and popular TV shows.
    5 000
    messages sent daily
    4 minutes
    avarage conversation time
    55%
    independently
    solved cases

    Biedronka’s chatbot serves 70,000+ polish employees

    Biedronka, retail giant, employs over 70,000 staff across its stores. Daily, these employees seek answers to numerous queries in both Polish and Ukrainian.
    111.000
    conversations in 1 year
    32.000
    employees use multilingual chatbot
    72%
    of cases solved independently

    From text to voice: how NEXERA revolutionized customer service with chatbots and voicebots

    Dual-channel AI support: web chatbot and voicebot offers seamless assistance online while featuring address recognition capabilities for phone inquiries.
    1 milion
    messages exchanged in first year
    50K
    handled conversations
    70%
    correctly recognized addresses