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Beyond text: the chatbot that hears and speaks

Voicebots take chatbots a step further: they allow for natural, voice-triggered conversation like appointment scheduling or order tracking. Their power comes from advanced speech recognition and voice simulation technology.
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Impact that speaks volumes

80%automated funnel conversion

50%reduction in agents’ workload

10days to implement fully functional voicebot

What is a voicebot?

Voicebots go far beyond basic hotline questions and routing calls. They can proactively reach out to customers with offers, satisfaction surveys, or even relevant information.

They enable natural, conversational interactions, creating a more engaging and user-friendly experience compared to traditional IVR systems.

A translucent, purple brain model with detailed neural pathways.

Fast & effective customer service

Maximize efficiency

Let voicebots lead or assist – manage entire calls or specific parts with ease.

Reduce workload

Minimize the consultants’ time spend on the FAQ talks, and leave those questions to the voicebot.

Automate calls

Call your clients – sell, retain and loyalize. Build relations and stay in touch.

Success stories

We automate communication and business processes
for the industry leading companies.

From text to voice: how NEXERA revolutionized customer service with chatbots and voicebots

Dual-channel AI support: web chatbot and voicebot offers seamless assistance online while featuring address recognition capabilities for phone inquiries.
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1 milion
messages exchanged in first year
50K
handled conversations
70%
correctly recognized addresses

Diverse applications

From answering FAQ’s to scheduling appointments – AI voicebots offer a dynamic and convenient way to interact with customers and streamline operations.

Effective outreach with call camapigns

Need to reach out to your contacts? Whether you’re making offers, gathering consents, or confirming appointments, KODA Platform streamlines your call campaigns. Easily set up and manage outreach efforts while efficiently collecting essential information—all in one place.

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Flowchart illustrating the different use cases of voice automation outreach. Subcategories including "Sales outreach," "Surveys," "Contact verification," "Appointment confirmation," and "Consent gathering."

Call center software integrations

KODA Platform seamlessly integrates with powerful business solutions, boosting your overall performance and streamlining client communications.

Thulium

Elevate your customer experience by integrating Thulium with our solutions.

Altar

Leverage the power of artificial intelligence within Altar contact center.

Genesys

Integrate chatbots and voicebots into your agents’ existing customer service toolkit.
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Numbers speak larger than words

KODA Platform delivers comprehensive performance analytics for your AI-powered automation.

While standard metrics like call volume, missed calls, dropped calls, and call duration are essential, advanced voicebot analytics can provide deeper insights.

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Image describing voicebot analytics features including voicemail bounce rate, human handover metrics and user satisfaction score.

From data to action

Incorporate KODA insights into your existing analytics, enabling more comprehensive reporting and visualization.

Looker Studio

Gain actionable insights into your chatbots and voicebots performance.

Power BI

Visualize your chatbots & voicebots statistics with PowerBI integration.

Tableau

Unlock the full potential of your AI data with Tableau’s integration.
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