We usually come across it when we call a company hotline with a question or an issue we need to resolve. In other cases, a voicebot proactively calls us with an offer, a question about our satisfaction with the service or with information on any topic. Voicebots gain popularity and people grow accustomed to the fact that not every issue requires direct contact with a consultant. Yet it is always worth facilitating such contact.

A voicebot is thus a consultant working around the clock to answer our questions or provide us with information on behalf of the company. KODA.AI customers use voicebots in, for example, the telco, courier services, medcare and recruitment sectors.