Beyond text: the chatbot that hears and speaks
Impact that speaks volumes
80%automated funnel conversion
50%reduction in agents’ workload
10days to implement fully functional voicebot
What is a voicebot?
Voicebots go far beyond basic hotline questions and routing calls. They can proactively reach out to customers with offers, satisfaction surveys, or even relevant information.
They enable natural, conversational interactions, creating a more engaging and user-friendly experience compared to traditional IVR systems.
Fast & effective customer service
Maximize efficiency
Let voicebots lead or assist – manage entire calls or specific parts with ease.
Reduce workload
Minimize the consultants’ time spend on the FAQ talks, and leave those questions to the voicebot.
Automate calls
Call your clients – sell, retain and loyalize. Build relations and stay in touch.
Diverse applications
From answering FAQ’s to scheduling appointments – AI voicebots offer a dynamic and convenient way to interact with customers and streamline operations.
Effective outreach with call camapigns
Need to reach out to your contacts? Whether you’re making offers, gathering consents, or confirming appointments, KODA Platform streamlines your call campaigns. Easily set up and manage outreach efforts while efficiently collecting essential information—all in one place.
Call center software integrations
KODA Platform seamlessly integrates with powerful business solutions, boosting your overall performance and streamlining client communications.
Thulium
Altar
Genesys
Numbers speak larger than words
KODA Platform delivers comprehensive performance analytics for your AI-powered automation.
While standard metrics like call volume, missed calls, dropped calls, and call duration are essential, advanced voicebot analytics can provide deeper insights.
From data to action
Incorporate KODA insights into your existing analytics, enabling more comprehensive reporting and visualization.