Your business future
    ready – people
    powered, AI fueled

    Accelerate growth with AI-powered automation. Enhance customer service and internal processes with intelligent chatbots, voice assistants, and ticketing solutions.

    Automation
    Omnichannel
    Large Language Models
    Analytics
    Customer Service Chatbots
    +150 Enterprise implementations

    From A to AI

    Discover our suite of AI-powered products: internal or customer care chatbots, voicebots, ticket automation, and live chat. Improve response times, reduce workload, and boost customer satisfaction.

    Your all-in-one solution for business automation. Enhance customer satisfaction and optimize internal processes to boost productivity. Discover how AI chatbots can revolutionize your business operations, inside and out.

    Don’t let your clients wait on hold. Voicebots take chatbots a step further, enabling natural, voice-driven conversations. They can answer questions, make outbound calls to offer deals, or gather feedback, freeing up human agents.

    Customers get it fast, agents get it smarter. Ticket Automation solution uses AI language models to recognize customer intent and generate responses, which can be sent directly or reviewed by agents.

    Human-to-human conversations meet advanced technology. Our platform empowers agents to take over conversations when needed, ensuring customer issues are resolved quickly and efficiently.

    Media spotlight

    Why KODA?

    Adaptability

    KODA platform seamlessly integrates with any system, automating customer service and streamlining internal workflows in HR, sales, marketing, and beyond.

    Industry-agnostic, scalable, and multilingual, our technology adapts to your unique needs, not the other way around.

    KODA Intelligence

    Koda Intelligence goes beyond limitations. Access the latest versions of large language models, including OpenAI’s GPT, Anthropic’s Claude, and Google’s Gemini – all within one platform. Deliver precise and cost-effective answers to user queries.  Experience the future of AI, on your terms.

    Experience

    Transforming businesses since 2017 – we bring a wealth of experience to the table, having delivered over 150 successful projects across diverse industries and company sizes.

    Why KODA

    Omnichannel by design

    We bring automation to the next level, designing the KODA Platform as an all-in-one, omnichannel solution that allows your company to seamlessly handle customer interactions, internal workflows, and everything in between.

    Simplify business processes

    Cut your costs and save money by reducing your employees’ workload and boosting customer service effectiveness.

    Scale-up your business effortlessly by creating new sales funnels fueled by KODA automation power.

    Empowering industry leaders

    We automate communication and business processes for the industry leading companies.

    Scaling support: developing a chatbot for Żabka’s 8,000-strong franchise network

    Discover how our chatbot for Żabka seamlessly integrates with daily systems, becoming a powerful support tool. This innovative solution efficiently handles requests, freeing up franchisees time.
    140 hours
    consultants save each month
    70%
    of returning users
    34 000
    requests handled in just 9 months

    Gamivo – from 24/7 global demands to 60% time savings.

    An advanced e-commerce chatbot with impressive capabilities featuring Zendesk integration and customer database access. This AI-powered assistant has processed millions of customer interactions, demonstrating its robust capacity to handle high-volume communication.
    120 000
    users in the first
    18 months
    60%
    reduction in calls requiring human intervention

    From text to voice: how NEXERA revolutionized customer service with chatbots and voicebots

    Dual-channel AI support: web chatbot and voicebot offers seamless assistance online while featuring address recognition capabilities for phone inquiries.
    1 milion
    messages exchanged in first year
    50K
    handled conversations
    70%
    correctly recognized addresses

    Wrocław Airport pioneers chatbots: Poland’s first aviation virtual assistant

    Automation objectives: reduce traveler wait times for information and guarantee 24/7 system availability.
    200 000
    engaged users actively interact with the chatbot
    30 000
    messages exchanged per month