Chatbots and voicebots | Communication Automation System

Automated & Natural Conversations

Our technology enables automated & natural conversations with customers, building engagement, creating new sales opportunities, or increasing clients’ loyalty.

KODA Platform

Omnichannel by design

We bring communication automation to the next level, designing the KODA Platform as a single, omnichannel solution your company needs.

Integrations

Simplify business processes

Cut your costs & save money, by reducing your employees’ workload & boosting the client service processes’ effectiveness.

The side effect of KODA Platform implementation is simplifying processes. Scale-up your business, by creating new sales funnels & building clients’ loyalty.

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We have gained the trust of over 100 customers

See our products

KODA Voicebot

Natural conversations at their peak. Learn more about AI-supported voice assistants embeded in the KODA Platform.

KODA Chatbot

Omnichannel chatbot solution using advanced AI technology. Learn how Chatbot can help you manage conversations.

KODA Live Chat

Human-to-human conversations are integrated into the technology. Learn how the KODA Platform handles solving the more complex client issues.

Phone campaigns

Building client engagement via phone has never been easier. Learn how our technology supports outbound phone campaigns.

We increase efficienty

We automate communication in business processes for the largest companies, leaders in their industries.

Wdrożenie - Wirtualni asystenci Player i TVN24 GO

Player.pl – chatbot for customer service, fully integrated with Salesforce

Player is a VOD service visited by as many as 7 million viewers every month. The platform offers its customers the latest and classic movies, series and popular TV shows

Every day, it sends more than
5,000 messages

A conversation with the bot takes an average of
4 minutes

Chatbot independently solves
55% of cases

Biedronka – chatbot for the employees of the largest employer in Poland

The Biedronka chain has over 70,000 employees in its stores; every day they, have a lot of questions for their employer in Polish and Ukrainian.

More than 111,000 conversations in 1 year

More than 32,000 users

72%
of cases solved independently

Call us and find out if you are within the range of the network

Nexera is revolutionizing the way we use broadband internet. The voicebot built on the KODA Platform allows you to check the availability of the network in a selected location and speeds up the process of reporting failures

Bot talks for over 2 500 minutes every month

It correctly recognizes 70% of the provided addresses

The veritas group is a company that employs babysitters who fulfill orders for the care of the elderly

The task of the voicebot is to conduct telephone surveys among caregivers about the working conditions and health condition of the mentees.

Over 1 500 surveys conducted each month

Average call duration 3:50 minutes

Contact with us

You are one step away from separating yourself from the communication community in your organization

You can contact us and we will prepare a dedicated offer for you.