AI-powered platform
that scales to your ambitions

Accelerate growth with AI-powered automation. Enhance customer service and internal processes with AI agents, voice assistants, and ticketing solutions.

Automation
Omnichannel
Large Language Models
Analytics
Customer Service Chatbots
+150 Enterprise implementations

From A to AI

Discover our suite of AI-powered products: internal or customer care chatbots, voicebots, ticket automation, and live chat. Improve response times, reduce workload, and boost customer satisfaction.

Your all-in-one solution for business automation. Enhance customer satisfaction and optimize internal processes to boost productivity. Discover how AI chatbots can revolutionize your business operations, inside and out.

Don’t let your clients wait on hold. Voicebots take chatbots a step further, enabling natural, voice-driven conversations. They can answer questions, make outbound calls to offer deals, or gather feedback, freeing up human agents.

Customers get it fast, agents get it smarter. Ticket Automation solution uses AI language models to recognize customer intent and generate responses, which can be sent directly or reviewed by agents.

Human-to-human conversations meet advanced technology. Our platform empowers agents to take over conversations when needed, ensuring customer issues are resolved quickly and efficiently.

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Why KODA?

Adaptability

KODA platform seamlessly integrates with any system, automating customer service and streamlining internal workflows in HR, sales, marketing, and beyond.

Industry-agnostic, scalable, and multilingual, our technology adapts to your unique needs, not the other way around.

KODA Intelligence

Koda Intelligence goes beyond limitations. Access the latest versions of large language models, including OpenAI’s GPT, Anthropic’s Claude, and Google’s Gemini – all within one platform. Deliver precise and cost-effective answers to user queries. Experience the future of AI, on your terms.

Experience

Transforming businesses since 2017 – we bring a wealth of experience to the table, having delivered over 150 successful projects across diverse industries and company sizes.

Why KODA

Omnichannel by design

We bring automation to the next level, designing the KODA Platform as an all-in-one, omnichannel solution that allows your company to seamlessly handle customer interactions, internal workflows, and everything in between.

Simplify business processes

Cut your costs and save money by reducing your employees’ workload and boosting customer service effectiveness.

Scale-up your business effortlessly by creating new sales funnels fueled by KODA automation power.

Discover our platform

A wide range of features and full control over users, analytics, integrations, and automation allow for tailored solutions that meet your business needs.

Script editor

No code / low code integrations

Tester

Customizable widget

Adaptive chats

Voice widget

Satisfaction surveys

LLM integrations

Natural language understanding

Regression testing

Knowledge base

Marketing & contests

Marketing – growth tools

Analytics

Custom reports

Incoming & outgoing calls

Automated messeges

Ticket automation

Live chat

Custom roles

SSO & security settings

Hosting

Empowering industry leaders

We automate communication and business processes for the industry leading companies.

mother and daughter grocery shopping

Biedronka – how Poland’s largest retail chain is revolutionizing customer service

Discover how Poland’s largest retail chain leveraged chatbots to handle over 50% of customer questions automatically while enabling their team to focus on what matters most.
6 500
conversations monthly
50K
messages exchanged monthly
100K
users served

Scaling support: developing a chatbot for Żabka’s 8,000-strong franchise network

Discover how our chatbot for Żabka seamlessly integrates with daily systems, becoming a powerful support tool. This innovative solution efficiently handles requests, freeing up franchisees time.
140 hours
consultants save each month
70%
of returning users
34 000
requests handled in just 9 months

Gamivo – from 24/7 global demands to 60% time savings.

An advanced e-commerce chatbot with impressive capabilities featuring Zendesk integration and customer database access. This AI-powered assistant has processed millions of customer interactions, demonstrating its robust capacity to handle high-volume communication.
120 000
users in the first
18 months
60%
reduction in calls requiring human intervention

From text to voice: how NEXERA revolutionized customer service with chatbots and voicebots

Dual-channel AI support: web chatbot and voicebot offers seamless assistance online while featuring address recognition capabilities for phone inquiries.
1 milion
messages exchanged in first year
50K
handled conversations
70%
correctly recognized addresses

Wrocław Airport pioneers chatbots: Poland’s first aviation virtual assistant

Automation objectives: reduce traveler wait times for information and guarantee 24/7 system availability.
200 000
engaged users actively interact with the chatbot
30 000
messages exchanged per month