AI-powered success
Biedronka – how Poland’s largest retail chain is revolutionizing customer service
Automation area
Customer service
Enterprise
Channel
Messenger
WhatsApp
Sector
FMCG
Automation area
Channel
Sector
One assistant, multiple channels: how Carrefour automated customer service at scale
Automation area
Customer service
Channel
Voicebot
Web Chatbot
Sector
Retail
How an airport chatbot’s migration to LLM pushed automation to 98%
Automation area
Customer service
Channel
Messenger
Web Chatbot
Sector
Tourism & transport
Biedronka – how Poland’s largest retail chain is revolutionizing customer service
Automation area
Customer service
Enterprise
Channel
Messenger
WhatsApp
Sector
FMCG
Veritas Group’s survey automation: 5 500 caregiver voices heard
Automation area
HR and internal processes
Channel
Voicebot
Sector
HR and internal communication
Scaling support: developing a chatbot for Żabka’s 8,000-strong franchise network
Automation area
Enterprise
HR and internal processes
Channel
Intranet
Sector
FMCG
HR and internal communication
From text to voice: how NEXERA revolutionized customer service with chatbots and voicebots
Automation area
Customer service
Channel
Voicebot
Web Chatbot
Sector
Smart City