AI-powered success
Customer service automation in the DISCOVERY group – chatbots for Player.pl and TVN24 GO
Automation area
Customer service
Enterprise
Channel
Messenger
Sector
Media & Lifestyle
Automation area
Channel
Sector
Biedronka – how Poland’s largest retail chain is revolutionizing customer service
Automation area
Customer service
Enterprise
Channel
Messenger
WhatsApp
Sector
FMCG
Veritas Group’s survey automation: 5 500 caregiver voices heard
Automation area
HR and internal processes
Channel
Voicebot
Sector
HR and internal communication
Scaling support: developing a chatbot for Żabka’s 8,000-strong franchise network
Automation area
Enterprise
HR and internal processes
Channel
Intranet
Sector
FMCG
HR and internal communication
From text to voice: how NEXERA revolutionized customer service with chatbots and voicebots
Automation area
Customer service
Channel
Voicebot
Web Chatbot
Sector
Smart City
From 24/7 global demands to 60% time savings: KODA & GAMIVO’s chatbot success
Automation area
Customer service
Channel
Web Chatbot
Sector
e-commerce
Smart City Wrocław: How chatbots help develop smart cities
Automation area
Marketing
Channel
Messenger
Web Chatbot
Sector
Smart City
Tourism & transport