Enhance internal
communication with chatbots and voicebots

Every company has its unique communication ecosystem spanning from casual tools like Skype and WhatsApp to sophisticated platforms like Slack, MS Teams, and Jira. Our platform seamlessly integrates with these systems, providing user-friendly, 
low-code solutions to enhance internal communication through advanced chatbots and voicebots.

Data-driven impact

70%
queries automated during the first week

24h
time to implement fully functional bot

93%
automatically asnwered questions

Our chatbot “Zosia” makes HR accessible and answers FAQs instantly, saving the HR team time for crucial tasks like employee development. Employees can ask questions anonymously, encouraging them to ask about more senstitive issues. “Zosia” acts as a virtual HR employee, available 24/7 to assist.

Monika Ścibor-Staniszewska
Product Owner – Santander Consumer Bank

Internal chatbots for smarter workplace

Chatbots are frequently associated with customer service, but effective communication extends beyond customer interactions. Achieving successful internal communication is much easier when there is a smooth flow of information between the company and its employees.

Transforming internal communication

Onboarding

Guide new hires through essential procedures and connect them with key teams and individuals.

Employee engagement

Enhancing employee engagement through interactive contests, polls, and initiatives 

Employee training

Personalized training programs aligned with specific roles, expertise, and career levels.

Polls and surveys

Flexible polling and survey options to gather feedback on any topic, from regular 
check-ins to specific projects.

Managing requests

Facilitating requests for equipment, repairs, and supplies.

Recruitment

Recruitment and talent development for both new hires and existing employees seeking career advancement.

Internal FAQ’s

Providing employees with self-service access to leave balances, and social program details.

Updates

Tracking the progress of multiple company cases and projects.

Information

Sharing internal company news, product updates etc.

Trusted by

The chatbot allowed us to support employees who, for various reasons, would not be able to get help, for example, via a social hotline. It operates quickly, is available 24/7, maintains communication standards, personalizes content, and optimizes work time. This agile tool proved invaluable for company communication during the challenging pandemic times.

Marcin Rybicki
Manager ds. komunikacji cyfrowej – Biedronka

Amplify your solutions with our integrations

Voicebot

Automate routine calls and free up your team to focus on high-value tasks.
Voicebot

Web widget

Easily integrate our chatbot into your website, intranet, or any touchscreen device.

Microsoft Teams

Enhance team communication and productivity within MS Teams.
Bots on MS Teams.

Workplace Chat

Enhance your team’s collaboration and efficiency through Workplace Chat.

Slack

Automate tasks and streamline workflows directly within your Slack workspace.

Success stories

We automate communication and business processes for the industry leading companies.

mother and daughter grocery shopping

Biedronka – how Poland’s largest retail chain is revolutionizing customer service

Discover how Poland’s largest retail chain leveraged chatbots to handle over 50% of customer questions automatically while enabling their team to focus on what matters most.
6 500
conversations monthly
50K
messages exchanged monthly
100K
users served

Player.pl – chatbot for customer service, fully integrated with Salesforce

Player is a VOD service attracting up to 7 million viewers monthly. The platform offers its customers the latest blockbusters, classic movies, series, and popular TV shows.
5 000
messages sent daily
4 minutes
avarage conversation time
55%
independently
solved cases

Biedronka’s chatbot serves 70,000+ polish employees

Biedronka, retail giant, employs over 70,000 staff across its stores. Daily, these employees seek answers to numerous queries in both Polish and Ukrainian.
111.000
conversations in 1 year
32.000
employees use multilingual chatbot
72%
of cases solved independently

From text to voice: how NEXERA revolutionized customer service with chatbots and voicebots

Dual-channel AI support: web chatbot and voicebot offers seamless assistance online while featuring address recognition capabilities for phone inquiries.
1 milion
messages exchanged in first year
50K
handled conversations
70%
correctly recognized addresses