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No question is wrong, especially in the case of chatbots, which became part of marketing tools family only two years ago. The web is flooded with various myths about them. The more doubts we get rid of at the very start, the easier it will be to understand how this solution works.

The web abounds with texts about the most popular features of chatbots. They mainly concern their basic capabilities. If you plan to use this tool in your business, take it a step further. Bots on Messenger can do much more.

Chatbots and voicebots successfully improve the effectiveness of customer service or marketing campaigns as well as support sales. They are available on websites, internal communication platforms for employees (such as Microsoft Teams, Slack or simply Intranet), Facebook Messenger, hotlines, and other communicators involving interaction with recipients.