Do you often look for up-to-date statistics on web users, social media, communication automation, instant messaging, chatbots or voicebots? At KODA Bots, we rely on third-party meaningful sources to support our own business data that we share once a month.
It’d been on our minds for some time to test a different way of communicating in a chatbot. A chatbot with buttons seemed like the perfect venue for a story, where users would make specific choices and answer questions leading them to winning a prize.
Chatbots and voicebots successfully improve the effectiveness of customer service or marketing campaigns as well as support sales. They are available on websites, internal communication platforms for employees (such as Microsoft Teams, Slack or simply Intranet), Facebook Messenger, hotlines, and other communicators involving interaction with recipients.