Integrations
Integrations
Our bot is always there where your caller needs it. We can integrate the KODA Platform with any system that supports data exchange. Using the built-in no-code tools, you can configure integration with tools that support the REST API. Thanks to this, the bot can, among other things, present an always up-to-date selection of your online store and personalize the conversation based on previous contacts with the caller.
Communication channels
Automate communication where your callers are. If they want to talk to you through popular instant messengers – no problem. If they call you or you want to call them – it is possible with KODA.
SIP Voicebot

KODA web widget
iOS
Android
Messenger
Viber
Telegram
Slack

Microsoft Teams
Workplace Chat
Google Assistant
Customer Support Systems
Any conversation with a bot can be intercepted by a consultant who can review the conversation and easily continue it from a customer service system. The KODA Platform is integrated with, among other systems.
Salesforce Live Agent
Zendesk Support
Thulium
Altar

Genesys
Business intelligence tools
All data processed by the KODA Platform can be transferred to the BigQuery data warehouse that supports integration with all leading business intelligence tools. This allows the chatbot’s performance to be analyzed over time and compared to other processes.
Google Data Studio
PowerBi
Tableau
E-commerce
The KODA Platform is integrated with major e-commerce engines. This way, the bot can be the point where new orders are placed and customers can, for example, check the status of their orders
Woocommerce

Magento
Shopify
PrestaShop

Calendars
With integration with any calendar that businesses use, bot callers can easily check available time slots and make appointments.
Microsoft Outlook
Google Calendar
Contact with us
You are one step away from separating yourself from the communication community in your organization
You can contact us and we will prepare a dedicated offer for you.